Last week, a colleague and I attended the Intersolar industry event in San Francisco.
This year’s event was bigger than last year, which signals belief in a growing U.S. market for all manner of solar technologies, products, and services. The expo had three exhibit halls full of vendors from all over the world who are eager to tap into the emerging U.S. market.
So far, however, that market remains largely untapped. Sluggish adoption to date may be partially related to the relatively low level of marketing sophistication in this industry. With few exceptions, a lack of differentiation plagues the solar industry. Vendors are struggling to explain what makes them different, and why that difference matters. Booth after booth displayed solar panel after solar panel. There may have been differences between the products, but they all looked the same to me.
The solar industry can learn a lot from other industries. For example, enterprise IT vendors know that customer success stories are key when explaining business benefits of technical solutions to prospects. Customers speak in a language prospects understand. As a result, success stories will be crucially important for solar vendors looking to accelerate sales.
Once created, these stories need to reach and be read by prospective buyers. Of course, the stories can be posted on Web sites, but they can also be proactively distributed in corporate newsletters and magazines, or even as sponsored content in many third-party publications. Success stories don’t work unless they’re read, but when they’re read, they work.
Beyond marketing, the industry seems overwhelmed by complexity. The ocean of technical details about look-alike products is a real problem, but it’s compounded by a myriad of varying city, county, state, and federal regulations and subsidies. Together, these challenges conspire to prevent accelerated adoption in the United States.
We need to standardize, streamline, and encourage the adoption of solar and other green technologies in consistent and meaningful ways. In Silicon Valley, promising work by Joint Venture: Silicon Valley Network is helping to standardize green building codes across jurisdictions, and aggregating solar purchasing terms and specifications across the region.
Initiatives like these are essential for having the sun shine on a solar future. And so is effective marketing. As the need for clean industries becomes essential, I’m positive the players in the solar field will soon realize the need for more effective ways of operating—and promoting the industry.







